Strategic Focus and Pillars
People
- We constantly work towards enhancing employee engagement
- We maintain a well-trained and incentivized workforce
- We promote employee collaboration and teamwork.
Customer Experience
- We focus on, measure and manage customer experience
- We maintain customer-friendly processes and use technology where appropriate
- We serve our customers and do not relent in generating a superior customer experience.
Trust
- We fulfill our commitment to all our stakeholders
- We act with honesty and honor without compromising the truth
- We maintain the highest standard of integrity
- We build and preserve trust in all our dealings.
Stakeholder Value
- We preserve and grow capital investment in our company
- We focus on generating sustainable returns to all our stakeholders
- We conduct our business in a socially responsible manner.